Women, Infants and Children (WIC) Information for Providers

Infant formula shortage information has been updated on the MyFamily WIC formula availability website. WIC is changing to Similac brand milk-based formulas starting August 1, 2022. Soy formula Enfamil ProSobee will stay the same. Visit MyFamily formula transition WIC website for details. Visit the therapeutic formula section of this page for more information.

WIC is committed to collaborating with other healthcare partners.  To receive a visit from one of our WIC representatives, and/or to schedule a short presentation on WIC services, please contact Alejandra Garcia at [email protected].


Refer a Patient to WIC 

Providers could complete this WIC pediatricpregnancy, or postpartum referral form and ask your patient to call WIC at 408-792-5101 or text 888-413-2698.

Providers and other community agencies could send a request for the patient with this WIC Program Enrollment Request Form and fax it to 408-294-6315 or email [email protected] and WIC staff would reach out to the patient.

For other WIC offices in Santa Clara County, please contact  Indian Health Center of Santa Clara Valley 408-960-0900, and Gardner Health Services at 408-254-5197.


Refer a Patient for Breastfeeding Support

Complete the WIC referral forms above and fax it to 408-294-6315 or Email [email protected]

Ask your WIC participants to call the WIC Breastfeeding Support line at 408-794-0550.

Ask your non-WIC patients to call Nursing Mothers Counsel at 650-327-6455. 

Visit the WIC Breastfeeding Education website for more information.

Information about prescribed special infant formulas and foods


Information about prescribed special infant formulas and foods

WIC recognizes and promotes breastfeeding as the optimal source of nutrition for infants. WIC encourages breastfeeding for one year and beyond. For women who do not fully breastfeed, WIC provides iron-fortified infant formula.

If one of the WIC standard contract formulas is not appropriate for your patient, therapeutic formulas are available with an appropriate medical diagnosis and are covered by Medi-Cal and health insurance. WIC is the payor of last resort.

    Starting August 1, 2022, WIC is changing the milk-based formulas offered from Enfamil brand milk-based formulas to Similac brand. Soy-based formula Enfamil ProSobee and therapeutic formulas will stay the same. 

    Below are suggested steps to obtain therapeutic formulas and browse this therapeutic formula flyer for additional details:

    1. Refer the patient and submit medical justification to a pharmacy that accepts the patient's health plan. Once this request is approved, the pharmacy will provide the therapeutic formula to the patient.
    2. Fill out the WIC Pediatric Referral Form for the patient to submit to the WIC office. WIC requires a completed form for WIC participants receiving formula for medical conditions from any sources.
    3. Follow up with the pharmacy for approval of the health care provider's referral. It may take a few weeks to complete the approval process. While waiting for the approval, WIC may provide up to two months of the prescribed formula with a completed WIC Pediatric Referral Form.

    Should a WIC participant be denied the therapeutic formula by the health plan and with a copy of the denial letter, a local WIC office may provide the therapeutic formula. Therapeutic formulas available at the local WIC office include Similac Neosure, Enfamil Enfacare, Similac Alimentum, Enfamil Nutramigen with Enfloral LGG, Enfamil Nutramigen Concentrate, and PediaSure.

    For therapeutic formulas not available from the local WIC office, State WIC may review the referral with qualifying medical conditions in addition to documented intolerance to the contract formula.

    A WIC Pediatric Referral Form must be completed by the health care provider every three months for a prescribed therapeutic formula, a formula change for the patient receiving formula from any sources, or for requesting a therapeutic formula from WIC.

    Visit the CDPH WIC website for more information regarding therapeutic formula.



    WIC Home Page and Locations


    Women, Infants, and Children ( WIC ) Program

    Main Telephone: 408-792-5101

    Texting Number: 888-413-2698   

    Fax Number: 408-294-6315   

    Email: [email protected] 

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