COVID-19 Resources for Providers

Last content update: 1/11/23

COVID-19 case reporting requirements for employers in non-healthcare settings are changing on January 1, 2023.

This webpage will be revised to reflect changes to the Cal/OSHA COVID-19 Emergency Temporary Standards (ETS) and California Assembly Bill 685 taking effect January 1, 2023. Please check back for updates.

The County of Santa Clara Public Health Department continues to work closely with healthcare providers, hospitals, and its partners to address novel coronavirus. The department is taking action to protect the public and keep the community informed.

    Health Alerts

    Sign up for Santa Clara County provider health alerts
     
    Provider Alerts are a way for the Santa Clara County Public Health Department to quickly communicate urgent Health Advisories, Updates and Guidance around various topics including COVID. See Health Alerts Archive here.

    For state and federal Health Alerts, visit the California Health Alert Network (CAHAN) webpage and the CDC's Health Alert Network (HAN).

    COVID-19 Guidelines

    For guidance on isolation, quarantine, and testing, reference the CDPH guidelines below.
     

      For isolation and testing guidance for the general public, refer to SCCStayHome.org or CDPH's Guidance for Local Health Jurisdictions on Isolation and Quarantine of the General Public.

      Healthcare workers in acute care hospitals or skilled nursing facilities (SNFs) should follow the isolation, testing, and work restriction guidance in AFL 21-08.9. Healthcare personnel working in settings not covered by AFL 21-08.9, such as long-term care settings and adult/senior care facilities, should consult their respective licensing agency or internal policies for isolation, testing, and work restrictions. 

      Consult CDPH AFL 22-13.1 and Information for Long-Term Care Facilities for guidance on testing and quarantine for residents of skilled nursing facilities (SNFs).

      Healthcare providers* who need PPE, antigen tests, or other resources to continue delivering healthcare services during this time can make a request through the County Emergency Operations Center (EOC).

      Please fill out the applicable 213 Resource Request (213RR) form below, save and send as an attachment to: [email protected].

       
      Tips on filling out the 213RR

      • Please read "How to use the EOC Form 213RR" on page 1 of the request form:
      • Page 1 contains required information for all requests and must include signatures for "Approved By" (box 7).
      • Last page is completed by the OA EOC.
      • Please see this sample 213 RR form for additional guidance.

      *The Santa Clara County Dental Society (SCCDS) will manage all PPE requests from dental providers in Santa Clara County. Please email the SCCDS at [email protected].
       
      PPE Use and Conservation Strategies
      You are encouraged to procure PPEs from your vendors if possible. For urgent needs, the County may be able to provide you with PPEs. Please refer to SCC PHD Resource Request Process. Submit a 213 RR to [email protected].

      COVID-19 Response and Reporting 

      Healthcare provider reporting is an essential part of the public health response to COVID-19. Not only is reporting COVID-19 required by law, but it also helps shape our response as the information is used to detect outbreaks, identify exposures in high-risk settings, and inform the allocation of local resources. Timely and complete reporting of fatalities is necessary to characterize and communicate who is at highest risk of dying at home and in the hospital. See below reporting forms and guidance for providers managing COVID-19 cases, outbreaks, deaths, and other COVID-19 related situations.

      Provider COVID-19 Reporting and General Assistance

      Providers can report COVID-19 cases, outbreaks, and/or deaths to the Shared Portal for Outbreak Tracking (SPOT). For technical assistance with SPOT, please contact the SPOT Help Desk at [email protected] or call (916) 520-1619.

      For questions, the Provider Response Group (PRG) is available through email at [email protected].

      Shared Portal for Outbreak Tracking (SPOT)
       

        What to do:

        1. Provide the patient with appropriate information about isolation and quarantine:
          Information can be found in the Guidelines for COVID-19 Cases, Contacts, and People with Symptoms handout and at the COVID-19 Guidelines for the General Public webpage. If patient is a resident of a high-risk setting, please consult COVID-19 Guidelines for Staff and Residents in High-Risk Settings.
        2. Report a confirmed case in any Long-Term Care Facility (LTCF), including a skilled nursing facility (SNF), through the Shared Portal for Outbreak Tracking (SPOT)*

        *Note: Not all cases need to be reported through the SPOT portal. Only those which occur in workplace, school, or congregate residential settings are required to be reported through SPOT. 

        Shared Portal for Outbreak Tracking (SPOT) Training Materials:

        •   SPOT Reporting Process Overview
        •   SPOT Help and Training Material

        Please note, as of 9/19/2022 healthcare providers are no longer required to submit the COVID-19 Case Report Form for local compliance with Title 17, SS 2501 reporting of COVID-19 cases or COVID-19 hospitalizations. Please find information about the rescission of this requirement in this letter.

        Providers must report to PHD in compliance with the chart below.

        Provider Responsibilities to Report COVID-19 Cases

        Class of Cases What to Report How to Report
        Healthcare facility outbreaks

        Providers must report all employee or patient cases associated with a healthcare facility outbreak, as defined here.

         

        LTCF & SNF Settings: Please visit this webpage for information on reporting requirements in Long-Term Care Settings.

        Complete an online report for case(s) via the Shared Portal for Outbreak Tracking (SPOT) within one business day.
         

        Submitting COVID-19 Case Information to SPOT

        • If you do NOT have an existing SPOT account linked to the location you are reporting for, submit a SPOT Intake Form to report case information.
        • If you have an existing SPOT account linked to the location you are reporting for, you may report case information logging in to SPOT and reporting cases directly to the Location Account.

        For more information, see SPOT Reporting Overview and SPOT Help and Training Material.

        For technical assistance with SPOT, please contact the SPOT Help Desk at [email protected] or call (916) 520-1619

        Non-healthcare high risk congregate setting† outbreaks

        †Settings include but are not limited to shelters, encampments, cooling and warming centers.


         

        Providers should report all staff or resident cases associated with a residential congregate setting  outbreak, as defined here.


         

        Complete an online report for case(s) via the Shared Portal for Outbreak Tracking (SPOT) within one business day.
         

        Submitting COVID-19 Case Information to SPOT

        • If you do NOT have an existing SPOT account linked to the location you are reporting for, submit a SPOT Intake Form to report case information.
        • If you have an existing SPOT account linked to the location you are reporting for, you may report case information by logging in to SPOT and reporting cases directly to the Location Account.

        For more information, see SPOT Reporting Overview and SPOT Help and Training Material.

        For technical assistance with SPOT, please contact the SPOT Help Desk at [email protected] or call (916) 520-1619

        Children Children with MIS-C (Multi-Inflammatory Syndrome in Children)

        Complete the MIS-C Form.

         


         



         

        As of 11/10/2022, submission of the Death Report Form is no longer required for deaths. Please find information about the rescission of this requirement in this letter. Providers should continue to report all hospitalizations and deaths to the Shared Portal for Outbreak Tracking (SPOT)

        Hospitals do NOT need approval from the Public Health Department before discharging or releasing a suspected or confirmed COVID-19 patient to a Long-Term Care Facility.

        Consult AFL 22-13.1 for testing and quarantine guidance when receiving patients from an LTCF or when proposing to discharge patients to an LTCF.

        Provider COVID-19 Reporting and General Assistance

        Providers can report COVID-19 cases, outbreaks, and/or deaths to the Shared Portal for Outbreak Tracking (SPOT). For technical assistance with SPOT, please contact the SPOT Help Desk at [email protected] or call (916) 520-1619.

        For questions, the Provider Response Group (PRG) is available through email at [email protected].

         

           

          As of 11/10/2022, submission of the Death Report Form is no longer required for deaths. Please find information about the rescission of this requirement in this letter. Providers should continue to report all hospitalizations and deaths to the Shared Portal for Outbreak Tracking (SPOT)

          Prevention

          Encouraging patients to get vaccinated and to continue wearing masks are two critical ways to prevent COVID-19 transmission. Instruct patients to stay home if they are feeling sick and get tested if they have COVID-19 symptoms, even if they are vaccinated. See resources below to learn how providers can prevent COVID-19 in their community.
           

          Vaccination Resources

          County of Santa Clara COVID-19 Vaccine Information for Healthcare Providers
          Learn how to become a vaccine provider and get answers to frequently asked vaccine questions.

          CDPH For Vaccine Providers
          Vaccination Program Provider FAQ
          Information and updates on the California COVID-19 Vaccination Program for Providers

          California COVID-19 Vaccination Program
          Resources and communication on California COVID-19 Vaccination Program for Providers

          CDC COVID-19 Vaccination Program Provider Requirements and Support

          CDC COVID-19 Vaccination Clinical & Professional Resources


          Additional Prevention Resources

          CDC Prevent Spread of COVID-19
          Infection Control Topics

          CDC How to Protect Yourself and Others

          CDPH Protect and Prevent
          Get all the information you need to protect yourself and others from COVID-19.
           

          Treatment

          Early intervention with treatments may reduce severe illness and hospitalization for people at high risk. See the resources below to learn more about available COVID-19 treatment options.

          NIH COVID-19 Treatment Guidelines
          The COVID-19 Treatment Guidelines provide clinicians with evidence-based recommendations on the management of COVID-19.

          County of Santa Clara COVID-19 Oral Antivirals
          Information for providers on currently authorized COVID-19 oral antiviral medications including eligibility criteria, prescribing instructions, and current pharmacy locations.

          CDPH Treatment Information for Healthcare Professionals
          Questions and Answers: Treatment Information for Providers & Facilities

          Distribution and Ordering: Anti-SARS-CoV-2 Therapeutics
          Learn more about therapeutic product distribution and how to order.

          HHS Therapeutic Locator
          Find COVID-19 therapeutic distributors near you.

          Fact Sheets: COVID-19 Outpatient Therapeutics
          Summary on each outpatient therapeutic product.

          ©2023 County of Santa Clara. All rights reserved.